Support That Scales With You — Custom Plans That Fit
We don’t do one-size-fits-all pricing. Your brand is unique, and your support should be too. Book a free discovery call to get a quote tailored to your needs, and growth goals.
Find the Perfect Fit for Your Budget
Choose from our range of flexible pricing options that cater to your specific needs.
Starter Plan
£400-£600/ mo
Best for: Small brands needing part-time support
Growth Plan
£800–£1,200 / mo
Best for: Scaling brands that need daily, full-time coverage
Premium Plan
£3,000–£3,500 / month
Best for: High-volume stores with complex support needs
Why We List Ranges — and Not Fixed Prices
At Client1st, we focus on service quality, not volume. That’s why our plans are built around outcome-based SLAs, not how many tickets you get.
💡 Each brand has its own voice, tempo, and expectations — so we offer transparent pricing ranges based on your support complexity, platform coverage, and CX needs.
✅ Book a free discovery call, and we’ll build a support plan that’s tailored to your customers — and your budget.
Whats Included with Every Plan?
Dedicated Support Team
A friendly, trained team representing your brand — no hiring or management needed.
Brand Voice Matching
Every reply sounds like you — we match your tone, language, and policies.
Your Channel Support
Email, live chat, and social DMs — covered on the platforms you use.
Done-for-You Onboarding
Fast, smooth setup. We handle our in house agent training, documentation, and systems.
Guaranteed SLAs
Timely responses, always. We stick to service level agreements you can trust.
Trend Analysis
Weekly or monthly reporting & insights on ticket volume, response times, trends, and customer sentiment.
Customer Happiness Focus
Our teams are trained to build loyalty, upsell where relevant, and represent your values.
24/7 or Custom Coverage
Choose coverage that matches your audience’s time zones.
Scalable Capacity
Scale support up or down seasonally, with no long-term lock-in.
You don’t need to hire, train, or manage — we handle it all.
Still Have Questions?
Most brands are onboarded within 5–7 days — faster if you need us urgently.
Yes — we support Gorgias, Zendesk, Help Scout, Freshdesk, and more.
We’re built for growth. You can increase coverage or hours anytime.
Absolutely. Every agent is trained on your brand’s voice, policies, and tone using your own macros and documentation — or we help create it.
Lets Build the support system your brand deserves.
Or reach out to us at admin@client1st.co.uk