Last Updated: 29/05/2025
Welcome to Client1st. Protecting your privacy and safeguarding your personal information is a priority for us. This Privacy Policy outlines how we collect, use, and protect your data when engaging with our services.

1. Introduction
Client1st (“we,” “us,” or “our”) provides professional customer support solutions. By using our services, visiting our website, or interacting with us, you consent to the practices described in this policy.

2. Information We Collect
We collect information to enhance your experience and deliver seamless service. This may include:
✅ Personal Information: Name, email address, phone number, company details.
✅ Account & Billing Details: Payment information if applicable.
✅ Service Usage Data: Details on interactions with our support services, including queries and preferences.
✅ Technical Data: IP address, browser type, device information for website analytics.
We never collect or store sensitive personal information unless necessary for providing support.

3. How We Use Your Information
Your data helps us provide top-tier customer service. We use it to:
✔ Deliver and manage our services effectively
✔ Improve response times and enhance customer support interactions
✔ Customize communications based on your preferences
✔ Maintain security and prevent fraudulent activities
✔ Analyze performance and improve our website’s functionality
Your information is not shared with third parties unless required for essential service integrations or legal obligations.

4. Data Protection & Security
Client1st follows industry best practices to protect your information:
🔒 Secure encryption for stored and transmitted data
🔒 Regular audits and security assessments
🔒 Restricted access to customer data, ensuring confidentiality
We implement appropriate measures to prevent unauthorized access, disclosure, or misuse of your information.

5. Third-Party Services & Integrations
In cases where we integrate with third-party tools (e.g., CRM platforms), we ensure that those providers comply with strict data protection standards. Any third-party service usage will be outlined in separate agreements.

6. Cookies & Website Analytics
Client1st may use cookies to improve user experience. These cookies help us track visitor interactions to enhance website functionality. You may adjust browser settings to disable cookies if preferred.

7. Data Retention & Deletion
We retain personal data only as long as necessary for providing services or meeting legal requirements. If you wish to have your data removed, you can contact us to request deletion in line with applicable regulations.

8. Your Rights & Choices
Depending on your location, you may have rights under data protection laws, including:
🟢 Accessing, updating, or correcting your personal information
🟢 Requesting deletion of your data from our records
🟢 Limiting or objecting to certain uses of your information
To exercise your rights, please contact us at admin@client1st.co.uk.

9. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in law or business practices. Any updates will be posted on our website with a revised effective date.

10. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please reach out:
📩 Email: admin@client1st.co.uk